Total Quality Management in Information Services - Information Services Management Series (eBOOK)


Total Quality Management in Information Services - Information Services Management Series
Rating:4.00 (Votes: 1)
File Format:PDF
Publisher:De Gruyter
Categories:Reference, Language
Uploaded:1997-03-19 (1997)
Pages:286
Format:Hardback
Weight:552 g
ISBN:9783598243684
Overview:Total Quality Management in Information Services - Information Services Management Series - Changes in library and information services management is entering a new age of accountability and the provision of information, even in the more traditional library settings, is no longer accepted by funding authorities as inherently good. Library and information science professionals must now justify their existence, and basic concepts of quality management can be applied to library and information services units with success. This book is written for practitioners in the profession and covers TQM practices, programmes, customer care and more, showing how the ideas and techniques can work in a service environment.

This book is on page /a06b960ac9dc90216ed4e00b41bc8290/book/1603777000-9783598243684. It was written by the following authors: Guy St. Clair. Book Total Quality Management in Information Services - Information Services Management Series, which can be read online, published by the company: De Gruyter. Other books on similar topics can be found in sections: Reference, Language. The book was published on 1997-03-19. It has 286 pages and is published in Hardback format and weight 552 g. File for download Total Quality Management in Information Services - Information Services Management Series has PDF format and is called total-quality-management-in-information-services-information-services-management-series.pdf. Other books you can download below. Our topcanal.eu site is not responsible for the content of PDF files.


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