Overview:Indispensable: How To Become The Company That Your Customers Can't Live Without - A five-step strategy for turning a commodity into a necessityWhen products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance. Renowned business consultant Joe Calloway looks at how real companies have made their product or service "mission critical," and satisfied customers in the process.Indispensable goes straight to the heart of the issue and reveals how successful companies-of any size, in virtually any manufacturing, selling, or service endeavor-achieve market leadership through The Five Drivers of fierce customer loyalty. Indispensable shows readers how to:Create and sustain momentum: overcome organizational inertia and keep moving forwardDevelop habitual dependability: make consistency of performance a defining characteristicConnect continuouslySee the Big Picture Outcome: create compelling customer experiencesEngage, Enchant, Enthrall: make magic in the marketplaceWith interviews, detailed case studies, and dozens of real-world, effective customer service ideas and initiatives, Indispensable is just what today's forward-thinking businesses need.
This book is on page /a06b960ac9dc90216ed4e00b41bc8290/book/1603728571-9780471703082. It was written by the following authors: Joe Calloway. Book Indispensable: How To Become The Company That Your Customers Can't Live Without, which can be read online, published by the company: John Wiley & Sons Inc. Other books on similar topics can be found in sections: Law, Finance, Business. The book was published on 2005-05-24 00:00:00. It has 240 pages and is published in Hardback format and weight 512 g. File for download Indispensable: How To Become The Company That Your Customers Can't Live Without has PDF format and is called indispensable-how-to-become-the-company-that-your-customers-cant-live-without.pdf. Other books you can download below. Our topcanal.eu site is not responsible for the content of PDF files.
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